As brands scale up and expand, the need for a strong set of head office directives becomes increasingly essential with each new site that’s opened. However, risks scale with your business. How can you be certain that from your HQ, your venues in London, Cardiff, Newcastle, Liverpool and Edinburgh are all operating exactly as they should?
Heads Up To Head Office
You know the secrets to your business model’s success; and although internal policies are often considered a ‘nice to have’, keeping control of the corporate directives that underpin your business model is key to successful growth. Getting this right also protects you from serious issues such as reputational risks, large scale fraud and corporate mismanagement.
Keeping Control Over Head Office Directives
Some operators opt to establish an internal compliance team; their officers travelling from one end of the nation to the other to complete their tasks. Others may decide that their estate is still small enough to keep control of themselves. Still others might employ a variety of agencies to help them manage all HQ compliance needs: customer experience, branding, quality control, banking procedures, stock control, security protocols etc.
Maintaining Acceptable Compliance Levels
Whichever way you look at it, head office directives need to be secured to ensure that sites are delivering to the expected standards. Periodic validations in the form of auditing can help operators maintain the appropriate compliance levels across their operation.
Auditing internally has its flaws, it’s better to outsource; it’s even greater to employ a third party supplier for an all-in-one audit, creating the transparency you need to be sure that your entire estate is operating on-brand and is capable of achieving its forecasted profits.
Venners Compliance create tailored audits for every customer we meet. To find out more or get a quote, fill in the form on this page today!
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