Speaking about protecting brand reputation

Protecting Brand Reputation

Venners Consultancy Director, Malcolm Muir, spoke at the Autumn Conference organised by Arena last week and shared some examples of potentially damaging business practices and ways to protect brand reputation.   “As the industry-leading hospitality business solution company, Venners has completed many thousands of stocktakes and compliance audits” explained Muir “and, frankly, some of the…

Allergen Audit in restaurant kitchen

Venners Introduces Allergen Procedure Audits

Venners introduces Allergen Procedure Audit to support hospitality operators manage a safe environment in a sector where current compliance levels average below 75%   Venners has added an Allergen Procedure Audit to the services it offers to the licensed trade in response to regular failings identified that could have fatal consequences. Early illustrations show that…

A Checklist for Compliance

Ensuring ongoing legislative, operational and financial compliance is critical to running a safe and profitable restaurant business. While it can be challenging to do this across a multi-site estate, third-party auditing has been proven to deliver valuable insight and stringent controls for the savvy operator.   1. Comply with food safety, health and allergens legislation…

Cash Handling

Duncan Explains the Dangers of Cash Handling in Bars

Our Venners Consulting division regularly provide useful tips on financial controls within your business. This week Duncan covered some important topics on cash handling. We’d highly recommend reading this blog if your venues operate busy bars that can be very susceptible to regular losses in cash. Duncan will take you through the worries of cash…

Improve Food Allergen Management Through Service

Our final week for food allergen management advice has arrived! Over the last two weeks we’ve been providing a number of considerations that could help your business improve its standard operating procedure for food allergen compliance. We’ve covered the topics of food allergen training and food allergen documenting already, so this week it’s all about…

Allergen Training

Improve Food Allergen Management Through Training

The recent news about several tragic incidents related to food allergens has shaken up the hospitality industry. It’s been a stark reminder of the necessity for tighter food allergen management and controls. However, our food safety experts are still hearing about incidents throughout the UK where businesses are not following basic food allergen rules. It…